Gaahleri is committed to providing high-quality products and exceptional service to our customers. To ensure your experience is seamless, we offer warranty services for all our products. Below is our warranty and repair policy:
Warranty Coverage
Standard Warranty:
Warranty Period: All Gaahleri products come with a 30-day warranty from the date of purchase (as indicated in the product manual or purchase receipt).
Special Warranty Service:
90-Day Warranty:
For the following wear-and-tear components, we offer a 90-day warranty from the date of purchase:
- Nozzle
- Nozzle Cap
- Air Cap
- Check Valve
- Air Valve
Warranty Scope:
Covers defects caused by manufacturing issues or non-human-related damage.
How to Apply for Warranty Service
1. Contact Customer Service:
• Send an email to support@gaahleri.com with the following details:
• Order number or valid proof of purchase.
• Product model and a description of the issue (photos or videos can help speed up the process).
2. Initial Assessment:
Our technical team will evaluate the information and confirm the repair or replacement plan with you.
3. Product Return:
If a return is required, Gaahleri will cover the shipping costs for issues under warranty.
Warranty Exceptions
The following cases are not covered under the warranty:
• Damage caused by improper use, mishandling, or failure to follow the product manual.
• Issues resulting from unauthorized disassembly, modifications, or repairs.
• Normal wear and tear (e.g., nozzle wear, seal aging).
• Damage caused by force majeure events (e.g., fire, flood).
Customer Support
If you have any questions or need assistance, please contact us:
• Email: support@gaahleri.com
Thank you for choosing Gaahleri. We are committed to providing you with high-quality products and dedicated service!
