Shipping Policy

United States
A:

Orders within the United States are fulfilled from our New Jersey and California warehouses.

We offer USPS Ground, USPS Priority, and FedEx for both small packages—such as airbrushes, paints, accessories and larger items. Please note that the GTX-778, GT-918, and the 54-Color Sets from the ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Some shipping methods may not be available for orders containing compressors. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

A:

Orders in Canada are fulfilled from our Vancouver warehouse.

We offer shipping via UniUni Standard and FedEx to accommodate both small and large orders. The GTX-778, GT-918, and 54-Color Sets from the ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Some shipping methods may not be available for orders containing compressors. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

A:

Orders in the United Kingdom are fulfilled from our Lutterworth warehouse, with delivery provided via Evri, UPS, and Royal Mail for both small packages (such as airbrushes, paints, and accessories) and larger parcels. The GTX-778, GT-918, and the 54-Color Sets from the ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Certain shipping methods may not be available for orders containing compressors. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

A:

Orders in Germany and other EU countries are fulfilled from our Buseck warehouse using GLS and DHL for both small items and large packages. The GTX-778, GT-918, and the 54-Color Sets from the ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Shipping methods may be limited for orders containing compressors. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

A:

Orders in Australia are shipped from our Sydney warehouse via Australia Post and StarTrack. We provide cost-effective delivery for both small items, such as airbrushes, paints, accessories and larger packages. The GTX-778, GT-918, and the 54-Color Sets from the ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

A:

All orders in Asian countries are fulfilled from our Ningbo warehouse in China. We partner with SF Express and other regional logistics providers to ensure reliable delivery for both small packages and larger shipments. Please note that the 54-Color Sets ProMaster Series | Mecha Colors and ProMaster Series | Auto Colors are shipped in separate parcels. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over $99 qualify for free or significantly discounted shipping, as displayed on the checkout page.

In Japan, the GTX-778 is shipped directly from our warehouse in Chiba Prefecture via Sagawa Express, ensuring fast and efficient local delivery with free shipping. All other products are shipped from our Ningbo warehouse in China. Shipping fees are calculated based on the weight and volume of the order and will be displayed during checkout. Orders over ¥5000 qualify for free or significantly discounted shipping, as displayed on the checkout page.

Please note that due to the unique nature of the Tailor-Made Edition, it is not shipped from the regional warehouses listed above. The shipping policy for Tailor-Made products follows the dedicated policy outlined on the Tailor-Made page.

Thank you for your understanding and support.