General FAQ.
Does Gaahleri offer free shipping?
Yes we do! We offer FREE shipping for order more than USD99. Talk to us via Live Chat if you want to find out more!
How long does it take to receive my order?
We usually ship out the order within the 24 hours after the order is placed. It takes 1 - 7 days in general for the order to reach you if you're within the serviced country. If you're not then it might take slightly longer than that. Click here to see the service countries.
Can I track my order after it’s been shipped?
Yes, you will receive a tracking number from us once your item is shipped.
What is Gaahleri’s return and exchange policy?
For Return and exchange policy, please refer to this.
How can I cancel or modify my order after it’s been placed?
Before you cancel or modify your order, we strongly suggest that you reach out to us via Live Chat or email. You can chat with us in the chat box at the bottom right of the window, or email us at support@gaahleri.com.
Is there a warranty on Gaahleri products, and how do I claim it?
To claim your warranty, please reach out to us via Live Chat or email. You can chat with us in the chat box at the bottom right of the window, or email us at support@gaahleri.com.
How can I get in touch with customer support for questions about my order?
You can chat with us in the chat box at the bottom right of the window, or email us at support@gaahleri.com.
Does Gaahleri offer bulk discounts for large orders?
Yes we do! If you're a business owner or trying to place large orders, please reach out to us via email at gaahleri.reseller@outlook.com.
Does Gaahleri have a loyalty or rewards program for repeat customers?
Yes we do! We have an extensive reward where you can earn points to be exchanged later for perks or discount when you order or when you complete any mission on our website. Our referral program is used by many as well! You can learn more about our rewards program here.
Where can I check my Gaahleri Points?
It's simple! You can check your points immediately after you sign in to your account in the bottom right corner of the website.
Go to "My Rewards" page.
Does Gaahleri have a referral program?
Yes we do! Infact, many have used them! Our "Give 20% Off, Get 10% Back!" referral program has proven to our customers that they can earn with us via store credit, which you will be able to use in your next purchase.
Learn more about our referral program here.
